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Fraudsters are spoofing FHCU phone numbers; at this time, it is not limited to one phone number. Caller ID may show Financial Horizons Credit Union or Card Member Services. They are calling members and requesting sensitive information. We want to remind our members we will not call you directly and request sensitive information. Please never give out debit card, personal, or other account information over the phone. If you are ever unsure about someone claiming to be from the credit union, hang up and call our office directly. Please click here for more information. Thank you!



Contact Us

Have a question? Need some advice? Want to report a problem with your account? Whatever is on your mind, we want to hear from you. We make it easy for our Nevada members to contact credit union representatives or access self-help services whenever it's convenient.

Annual Meeting Update

Due to the safety and health measures along with the Stay at Home order taking place because of COVID-19, we are not able to hold our traditional Annual Meeting. This years’ meeting will be held via GoToMeeting and will be limited to the number of attendees. If you are interested in attending, please contact Kris Roberts at 775-945-2421 ext. 4023 or use the email submission below for more information.


Pick your communications channel. We're always on.

It's frustrating waiting for answers to pressing questions. That's why we make a point to respond quickly to your questions and comments. Feel free to call, visit or email us when you need help. If you need our routing number to transfer money, it's 321280130.

Report a Lost or Stolen Visa Card

Call (800) 558-3424 immediately.


Visit any of our Nevada branch locations, which are open 10 a.m. to 4:30 p.m., Monday through Friday.

By Phone

Our TIIM Audio Response telephone banking service is available 24/7 at (800) 778-1623.

By Email

Or fill out this form and we'll get back to you quickly to answer your questions and provide guidance. Just remember not to send any personal or account information through this form.